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At-a-glance:
The device owner changes their password in Gardiant Works and notifies you when that is done.
Admin or the device owner resets their Microsoft 365 password.
Admin forces log out of all devices for Microsoft 365.
Admin forces log out of all devices for Gardiant.
Step-by-step:
Instruct the person to change their Gardiant password and let you know when that is done before moving to the next step.
Reset their Microsoft 365 password through the Microsoft 365 admin portal:
From the Admin center in the Microsoft 365 portal, go to Users > Active users.
Select the user in question:
Click Reset password and follow the rest of the instructions.
3. Force log out of all devices for Microsoft 365 - Force Sign-out of All Devices in Microsoft 365 Portal
4. Force log out of all devices for Gardiant - [Admin] Force Logout On All Devices