Gardiant Works uses a special Word Add-in that allows you to easily edit your case documents, and quickly save your changes directly to the case.
When you open a Gardiant Word document, you should be able to see the Gardiant Word Add-In button in the ribbon. Click on it to open the save panel, log in with your Gardiant user name and password, and you are ready to start working.
If you don’t see the Add-In button, make sure you are logged in to your work Microsoft 365 account at the top of the document – this is your firm Microsoft 365/email address and password:
If the Gardiant Word Add-In button does not show up in the ribbon, go through the Insert tab, then click on My Add-Ins:
In the Office Add-Ins window, click Refresh in the top right-hand corner, and then go to the Admin Managed tab.
Select the Gardiant Add-In, and click Add at the bottom of the dialog window:
Return to the Home tab and see the Gardiant Add-In button has been added:
If you continue to not see the Word Add-in, please refresh the Microsoft 365 login by following these instructions: How to Sign Out and Sign In to Microsoft 365 through Word. For further troubleshooting, if the Add-In is still not coming up, use these instructions: Clear Microsoft Cache and Solutions for Microsoft 365 login failure.